Shipton et Heneage SARL
Limited liability company with capital of €150,000 Registered office 11 rue de Luynes 75007 PARIS ;Telephone number 0145485726 ;Email address; RCS (or Répertoire des métiers) de RCS PARIS B 392 156 816 n°39215681600044 4772A;Intra-community VAT n°FR43 392 156 816;The person responsible for the publication is Matthew Cookson;

These GTC have been generated free of charge by the communications company Kinic

General terms and conditions of sale for products sold on

Date of last update

Article 1 – Purpose

These conditions govern the sale by Shipton et Heneage SARL 11 rue de Luynes 75007 PARIS of Shoes and accessories.

Article 2 – Prices

The prices of our products are indicated in euros, inclusive of all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and exclusive of processing and shipping costs.

If you order from a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are beyond the control of Shipton et Heneage SARL. You will be entirely responsible for declarations and payments to the relevant authorities and bodies in your country. We recommend that you contact your local authorities for further information.

All orders, whatever their origin, are payable in euros.

The company Shipton et Heneage SARL reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time the order is validated and subject to availability.

The products remain the property of Shipton and Heneage SARL until the price has been paid in full.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you.

Article 3 – Orders

You can place your order here:

On the Internet:

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

The company Shipton et Heneage SARL reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, particularly in the event of a supply problem, or in the event of any difficulty concerning the order received.

Article 4 – Confirming your order

Any order appearing on the website implies acceptance of these General Terms and Conditions. Any confirmation of an order implies your full acceptance of these terms and conditions of sale, without exception or reservation.

All the data supplied and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of these terms and conditions.

Confirmation of the order will constitute signature and acceptance of the transactions carried out.

A summary of the information contained in your order and these General Terms and Conditions will be sent to you in PDF format via the e-mail address used to confirm your order.

Article 5 – Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

You can pay for your purchases by credit card using the secure stripe and paypal system.

The card will only be debited when the order is dispatched. In the case of split deliveries, only the products dispatched will be debited.

Article 6 – Withdrawal

In accordance with the provisions of article L.121-21 of the French Consumer Code, you have 14 days from receipt of your products to exercise your right of withdrawal without having to justify your decision or pay any penalty.

Returns must be in their original condition and complete (packaging, accessories, instructions). You are responsible for your own actions. Any damage suffered by the product in this way may invalidate the right of withdrawal.

You are responsible for return shipping costs.

In the event that the right of withdrawal is exercised, the company Shipton et Heneage SARL will refund the sums paid, within 14 days of notification of your request and using the same method of payment as that used to place the order.


In accordance with the provisions of article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to:

The supply of services which are fully performed before the end of the withdrawal period and where performance has begun with the consumer’s express prior agreement and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market outside the trader’s control and which may occur during the withdrawal period.
The supply of goods made to the consumer’s specifications or clearly personalised.
The supply of goods that are likely to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of alcoholic beverages whose delivery is deferred for more than thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions concluded during a public auction.
The supply of digital content not provided on a tangible medium, where performance has begun after the consumer has given his express prior consent and expressly waived his right of withdrawal.
Article 7- Availability

Our products are offered as long as they are visible on the site and while stocks last. For products not in stock, our offers are subject to availability from our suppliers.
If a product is not available after you have placed your order, we will inform you by e-mail. Your order will be automatically cancelled and no bank debit will be made.

In addition, the website is not intended to sell its products in large quantities. Consequently the company Shipton et Heneage SARL reserves the right to refuse orders for identical items.

Article 8 – Delivery

Products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order confirmation page.

In the event of a delay in shipment, an e-mail will be sent to you informing you of any consequences for the delivery time indicated.

In accordance with legal provisions, in the event of late delivery, you have the right to cancel the order in accordance with the terms and conditions set out in article L 138-2 of the French Consumer Code. If, in the meantime, you receive the product, we will reimburse you for the cost of delivery in accordance with Article L 138-3 of the French Consumer Code.

In the case of deliveries by a carrier, the company Shipton et Heneage SARL cannot be held responsible for late delivery due exclusively to the customer’s unavailability after several proposed appointments.

Article 9 – Guarantee

All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as set out in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by mail within 30 days of delivery.

Products must be returned to us in the condition in which you received them, with all components (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of proof.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 – Liability

The products offered comply with current French legislation. The company Shipton et Heneage SARL shall not be held liable in the event of failure to comply with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities about the possibility of importing or using the products or services you intend to order.

Furthermore, the company Shipton et Heneage SARL cannot be held responsible for any damage resulting from misuse of the product purchased.

Finally, the liability of Shipton et Heneage SARL cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, external intrusion or the presence of computer viruses.

Article 11 – Applicable law in the event of disputes

The language of this contract is French. These terms and conditions of sale are governed by French law. In the event of a dispute, the French courts will have exclusive jurisdiction.

Article 12 – Intellectual property

All elements of the site are and remain the exclusive intellectual property of Shipton et Heneage SARL. No one is authorised to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual or audio. Any simple link or hypertext link is strictly prohibited without the express written consent of the company Shipton et Heneage SARL.

Article 13 – Personal data

The company Shipton et Heneage SARL reserves the right to collect personal information about you. They are necessary to process your order and to improve the services and information we send you.

It may also be passed on to companies that contribute to this relationship, such as those responsible for carrying out services and orders for their management, execution, processing and payment.

This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and challenge any personal information held about you directly on the website.

Article 14 – Archiving Proof

The company Shipton et Heneage SARL will archive order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the French Civil Code.

The computerised records of the company Shipton and Heneage SARL will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.